FAQs
Product Discounts
• Proceed to checkout and enter your code in the ['Discount Code'] field.
• Click ['Apply'] to see your new total before finalizing your order.
• Only one code can be used per order.
If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.
Editing Orders
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
Product Tracking
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.
Tracking information may not be immediately available after your order is placed. It can take up to 3 days for the number to become active in our system. If you don't see any updates immediately, please be patient and check back later.
5 days after placing your order, you can click the tracking number link in your confirmation email.
Product Cancellations
Your confirmation email will include the option to cancel your order. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message.
Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.
Get support
- Contact usCustomer Service
- Call usCall us for assistance!
- Customer Service: +1 716 578 8976